Hours: Up to 20 hours for Part-time
The Faculty Engagement and Development team empowers faculty from 2U partner universities to create an engaging digital learning environment that delivers transformative student outcomes. This position involves high-quality support, technical troubleshooting, assessing effective teaching, and training for our faculty, while undertaking special projects as needed.
The Live Classroom Support & Onboarding Specialist will be responsible for (1) supporting faculty and students in technical troubleshooting during virtual live sessions, and (2) ensuring new faculty are knowledgeable about 2U technology by preparing them to provide an outstanding online learning experience for our students. This position requires an individual who is customer-focused and tech savvy; understands adult learning strategies; is comfortable with online technologies such as Zoom or learning management systems, and is great at explaining difficult concepts in a concise format.
Responsibilities Include, But Are Not Limited To:
Live Session Support
Things That Should Be In Your Background:
Eliminating the back row in higher education is not just a metaphorit’s our mission. For more than a decade, 2U, Inc., a global leader in education technology, has been a trusted partner and brand steward of great universities. We build, deliver, and support more than 250 digital and in-person educational offerings, including graduate degrees, professional certificates, Trilogy-powered boot camps, and GetSmarter short courses. Together with our partners, 2U has positively transformed the lives of more than 150,000 students and lifelong learners.
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.
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